• Employment Services

    Employment Services/One-Stop Operator
    Employment Services located at the Michigan Works! Southwest Service Centers serves Branch, Calhoun, Kalamazoo and St. Joseph County’s area adults with job search and employability skills. Resume development, job search assistance, workplace skills assessments, employability skills workshops, and referrals to partner agencies and training providers are offered.  

    Employment Services staff are also regularly engaged in business service activities.  Staff partner with local economic developers and training institutions to devise solutions to issues critical to local employer’s success. Business Services staff has been integrally involved in numerous layoff aversion and business growth projects and are also routinely involved in the talent acquisition portion of business attraction projects. Additional services to employers include: talent recruitment, job postings on Pure Michigan Talent Connect, on-site office space for interviewing, customized assessments, and pre-screening of job applicants. Employment Services also regularly hosts employer job fairs both on-site and at other community venues.

    National Career Readiness Certificate (NCRC) Program
    The NCRC offers individuals with certification for the attainment of three workplace skills valuable in the majority of the jobs in today’s labor market.  Utilizing the three core WorkKeys Assessments:  Applied Mathematics, Locating Information, and Reading for Information, which measure skills that are critical to job success.   

    Trade Adjustment Act (TAA) Program
    The TAA program assists workers who have lost their jobs as a result of being displaced due to foreign competition. Services include job search and placement assistance, occupational skills training, supportive services, and waiver completions for trade act benefits.