• Information in regards to COVID-19 and your health benefits 
    (last updated 10/20/20)

    Telehealth visits
    BCBS Blue Cross Online Visits, offer a telehealth service platform, in addition to many providers offering telehealth medical visits.

    COVID-19 testing
    BCBS is waiving cost sharing for the COVID-19 diagnostic lab testing if it is medically required by a doctor.
    Are virtual visits effective in the treatment of COVID-19?
    If you feel flu-like symptoms, a virtual visit may assist in confirming if you need to seek follow up in-person care. By using virtual visits, you can receive home and self-care options that can help you avoid crowded doctors’ offices and hospitals where infection may become likely.
    What happens if my symptoms look like COVID-19?
    Physicians and their care teams that provide virtual visits are trained to screen patients, assign risk, answer questions, and recommend next steps you should take. Many patients are offered advice and steps to heal at home. Should you need follow-up care, the physician or their care team will provide you with the name, address, and location of a clinic.

    FSA/HSA Eligible Expenses
    Over-the-counter drugs and medicines not prescribed by a physician can now be reimbursed pre-tax retro back to 1.1.2020
    • Over-the-counter (OTC) treatments containing medicine –  cold treatments, ointments, pain relievers, stomach remedies, etc.
    • Over-the-counter (OTC) treatments without medicine– bandages, wraps, medical testing devices, etc.
    • Menstrual care products are now considered eligible expenses.
    • With over 20,000 new eligible expenses it will take a little time for Health Equity along with providers of over the counter medications to update all of the products